Case Study

Law Enforcement

theBoom Pro Series 1

"Several of my employees have used theBoom and loved it. We wanted to our customers to feel like they were calling a person not a loud run of the mill call center. This product was a great solution for us." David Sobel National Sales Manager Home Warranty of America

What is theBoom Pro1? TheBoom Pro Series 1 is the latest technology in professional headsets. Built with new engineering designed around comfort and long-term usage in mind, it combines large, high clarity headphones with a more secure, easily positional microphone incorporating the latest UmeVoice patented noise canceling microphone technology. In comparison to the commercial headsets developed by UmeVoice Inc, the Pro-Series is designed with the long-term user in mind; such as call centers, service centers and dispatch operations. The one-sided version of this headset has been remodeled to incorporate a larger headphone with additional materials to allow for a much smoother feeling on the ear as well as helping define voices, resulting in greater clarity and less ear fatigue. How is theBoom Pro 1 Different? The Microphone has been redesigned so that the arm is a thicker, more flexible cable to attune to a wider user base and greatly increasing the range of movement. This mean that although many headsets have a limited range for users, the new Pro 1 model can adjust to any employee while keeping ergonomic comfort at a maximum. Using the same noise canceling technology that is in theBoom consumer headsets and the UmeCobra military microphone (with a modified thicker boom) helps theBoom Pro maintain its optimum microphone position without requiring adjustment after each use. Customer frustration is often caused by lack of clarity and background noise when dealing with telephony-based service. With this noise-reduction technology, the employee is capable of not only hearing the customer or coworker with a greater deal of clarity, but also responding without the background noise of call centers thereby improving productivity and creating a much more professional presence for the organization. By utilizing this technology, not only will the customer feel more personally in touch with the person they are calling, but the employee will also be working in a much more ergonomic and comfortable environment.

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